Terms of Use
Last updated: 8 September 2026
These Terms of Use govern your access to and use of Jetnify.com, including its destination pages, flight search tools, booking interfaces, account-related functionality, travel information, and other services made available through the website.
By accessing or using Jetnify.com, you agree to these Terms of Use. If you do not agree with them, you should not use the website.
1. About Jetnify
Jetnify.com is operated by Aerotour MM, a travel company providing access to flight search, reservation, ticketing, travel-related information, and associated services.
Throughout these Terms, references to “Jetnify,” “we,” “us,” or “our” mean the operator of Jetnify.com.
References to “you,” “your,” or “User” mean any person accessing or using the website.
Jetnify may provide access to services supplied by airlines, global distribution systems, reservation systems, payment providers, travel technology providers, aggregators, and other third parties.
The airline or other relevant travel supplier remains responsible for the actual transportation or other travel service it provides.
2. Scope of These Terms
These Terms regulate the use of the Jetnify website and its functionality.
A flight reservation, ticket purchase, ancillary service, or other travel service may additionally be subject to:
- the fare rules applicable to the selected ticket;
- the airline’s conditions of carriage;
- baggage conditions;
- cancellation and refund rules;
- payment provider terms;
- applicable supplier terms;
- booking conditions displayed during the reservation process; and
- applicable laws and regulations.
Where specific booking conditions are presented during a transaction, those conditions form part of the agreement applicable to that transaction.
3. Use of the Website
You may use Jetnify for legitimate personal or business travel purposes.
You must not use the website in a way that interferes with its normal operation, compromises security, damages our systems, infringes the rights of others, or violates applicable law.
In particular, you must not:
- make deliberately false, fictitious, speculative, or fraudulent reservations;
- impersonate another person;
- use another person’s account or payment details without authorization;
- attempt to gain unauthorized access to our systems;
- introduce malware or harmful code;
- interfere with the website’s infrastructure or security;
- scrape, crawl, harvest, or systematically extract website data without authorization;
- reverse engineer or attempt to derive source code from protected parts of the website;
- reproduce substantial parts of our website without permission;
- use automated booking tools designed to circumvent normal booking procedures;
- misuse discounts, promotions, voucher codes, or special offers; or
- use Jetnify for unlawful or fraudulent purposes.
We may restrict or suspend access where reasonably necessary to protect our users, systems, suppliers, or business.
4. Flight Search
Jetnify allows users to search flight options supplied through one or more reservation systems, airlines, aggregators, GDS platforms, NDC connections, low-cost-carrier connections, or other travel technology sources.
Search results are generated according to the information available at the time of the search.
They may depend on factors including:
- origin and destination;
- travel dates;
- passenger type;
- fare availability;
- airline inventory;
- connection availability;
- baggage options;
- cabin class;
- currency;
- supplier availability; and
- technical response from external reservation systems.
Search results are not a guarantee that a particular fare or seat will remain available.
5. Search Result Ordering
Jetnify may display flight options according to relevance, price, duration, number of stops, departure time, arrival time, or other travel-related factors.
Users may also be offered sorting or filtering controls.
The order in which results appear does not necessarily indicate that one airline, supplier, or fare is objectively better than another.
Where sponsored, promoted, or otherwise commercially influenced results are displayed, they should be identified where required by applicable law.
6. Prices and Availability
Flight prices can change rapidly.
A price displayed during an initial search may differ from the final price available when the booking is confirmed because airline inventories and fares are dynamic.
Prices may be provided by third-party systems over which Jetnify does not exercise direct control.
Before completing payment, you should carefully review:
- the final total price;
- currency;
- passenger names;
- travel dates;
- airports;
- baggage allowance;
- fare conditions;
- cancellation conditions;
- change conditions;
- ancillary services; and
- any applicable fees.
The final booking price shown before purchase takes precedence over an earlier search result.
7. Currency
Jetnify may display prices in different currencies.
Where currency conversion is provided for informational purposes, converted amounts may be approximate.
The currency actually charged will be shown during the booking or payment process.
Your bank, card issuer, payment provider, or other financial institution may apply its own currency conversion rate or additional charges.
Jetnify is not responsible for charges independently applied by your bank or payment provider.
8. Reservations and Ticketing
A reservation is not necessarily confirmed merely because a search result or booking request has been submitted.
A flight booking should be considered confirmed only after the booking process has successfully completed and the appropriate confirmation, reservation reference, ticket number, or other confirmation has been issued where applicable.
Occasionally, a supplier may reject a booking after a request because of:
- fare expiration;
- seat availability;
- payment authorization failure;
- airline system errors;
- duplicate reservations;
- security checks; or
- other circumstances outside our reasonable control.
Where such a situation occurs, we will handle it in accordance with the applicable booking conditions and supplier rules.
9. Passenger Information
You are responsible for ensuring that passenger details are entered correctly.
The passenger name should normally correspond exactly with the passenger’s travel document.
You are responsible for checking:
- spelling of names;
- dates of birth where required;
- gender where required;
- nationality where required;
- travel-document information;
- passport validity; and
- other required passenger details.
Airlines may charge fees or refuse changes where passenger information has been entered incorrectly.
10. Travel Documents and Entry Requirements
Passengers are responsible for ensuring that they possess all documents necessary for travel.
These may include:
- passports;
- identity cards;
- visas;
- transit visas;
- residence permits;
- health documentation;
- vaccination documents; and
- other documents required by the destination, transit country, or airline.
Information provided by Jetnify about visas, entry rules, destinations, airports, health rules, or travel documentation is intended as general guidance unless expressly stated otherwise.
Travel requirements can change without notice.
Passengers should verify applicable requirements with official government authorities, embassies, consulates, airlines, or other competent authorities before travelling.
11. Baggage
Baggage allowances and baggage charges are determined primarily by the airline and fare selected.
Different fares on the same flight may have different baggage entitlements.
You should verify the baggage allowance displayed during booking and the airline’s applicable baggage rules.
Additional charges may apply for checked baggage, cabin baggage, excess baggage, sporting equipment, special baggage, or other items.
12. Changes, Cancellations and Refunds
Whether a booking can be changed, cancelled, or refunded depends primarily on:
- the fare rules;
- airline conditions;
- supplier conditions;
- ticket status; and
- applicable laws.
Some fares may be completely non-refundable or non-changeable.
Others may allow changes only after payment of airline penalties, fare differences, service charges, or other applicable amounts.
Requests for refunds may require processing by the airline or another supplier before funds can be returned.
Any applicable service or administration fees should be communicated as part of the relevant booking conditions.
13. Airline Schedule Changes and Cancellations
Airlines may modify schedules, aircraft, flight numbers, departure times, arrival times, or routing.
Airlines may also cancel flights.
Such decisions are generally outside Jetnify’s control.
Where we receive relevant information from the supplier and have appropriate contact details, we may assist in communicating the change.
Passengers remain responsible for checking the status of their flight before departure.
14. Third-Party Travel Providers
Flights and other travel services displayed on Jetnify may be supplied by independent third parties.
These may include airlines, airports, reservation systems, payment processors, insurance providers, accommodation providers, car-rental providers, tour providers, affiliate partners, and other travel businesses.
The presence of a third-party product, airline, logo, trade name, or service on Jetnify does not imply ownership of that third party by Jetnify or ownership of Jetnify by that party.
Third-party trademarks remain the property of their respective owners.
Kiwi similarly distinguishes its own website functionality from services and trademarks belonging to third-party travel providers, which is a useful model for this section.
15. External Links
Jetnify may contain links to websites operated by third parties.
We do not control those websites and are not responsible for their content, availability, privacy practices, or independent services.
The inclusion of a link does not necessarily constitute endorsement.
Users should review the terms and privacy policies of external websites before using them.
16. Destination and Travel Content
Jetnify publishes destination information, airport guides, transport information, travel tips, seasonal recommendations, estimated journey times, currency information, weather-related information, and other editorial content.
This content is provided primarily for general travel-planning purposes.
While we aim to keep such information useful and accurate, travel information can change.
In particular, users should independently verify information relating to:
- visa and immigration requirements;
- public transport schedules;
- airport procedures;
- prices;
- exchange rates;
- opening hours;
- health requirements;
- security conditions;
- local laws; and
- travel restrictions.
17. User Accounts and Booking Management
Jetnify may provide account, login, booking-management, or reservation-management functionality.
You are responsible for maintaining the confidentiality of your login credentials.
You must notify us if you reasonably believe your account has been accessed without authorization.
Certain booking-management functions may be provided through external reservation technology operated by our travel technology providers.
Availability of particular account or booking-management features may therefore depend on the relevant reservation system.
18. Payment
Payments may be processed by Jetnify or by external payment-service providers.
Depending on the transaction, payment options may include credit cards, debit cards, bank-based payment methods, or other payment mechanisms.
Payment authorization may be subject to:
- card issuer approval;
- fraud-prevention checks;
- 3-D Secure authentication;
- transaction limits;
- payment-provider procedures; and
- applicable financial regulations.
Jetnify does not guarantee that every payment attempt will be approved.
19. Website Availability
We aim to keep Jetnify available and functioning reliably.
However, uninterrupted availability cannot be guaranteed.
Access may temporarily be affected by:
- maintenance;
- software updates;
- supplier outages;
- airline-system failures;
- payment-system failures;
- hosting outages;
- telecommunications problems;
- security incidents;
- force majeure events; or
- circumstances beyond our reasonable control.
We may change, update, suspend, or discontinue parts of the website where reasonably necessary.
20. Intellectual Property
Unless otherwise stated, Jetnify’s website design, branding, original text, graphics, databases, software elements, interfaces, destination content, and other original materials are owned by or licensed to Jetnify or its operator.
You may use the website for normal personal travel-planning and booking purposes.
You may not systematically copy, republish, commercially exploit, reproduce, distribute, or create derivative works from protected Jetnify content without prior authorization.
Airline names, logos, airport names, payment-provider marks, and other third-party intellectual property belong to their respective owners.
21. Automated Access
Automated systems must not access Jetnify in a way that materially burdens our infrastructure, circumvents security controls, manipulates pricing or availability, creates bookings automatically without authorization, or extracts proprietary data at scale.
Legitimate search-engine crawling may be permitted according to our robots directives and standard web practices.
22. Reviews and User-Generated Content
If Jetnify introduces ratings, reviews, comments, questions, photographs, or other user-generated content, users must ensure that submitted content:
- relates to the relevant travel experience;
- is not knowingly false;
- does not contain unlawful material;
- does not disclose another person’s confidential information;
- does not infringe intellectual-property rights;
- does not contain malicious code; and
- is not submitted for fraudulent or manipulative purposes.
We may remove content that violates these rules.
23. Privacy and Cookies
Processing of personal data is governed by our Privacy Policy.
Use of cookies and similar technologies is described in our Cookie Policy.
Where consent is legally required for particular cookies or tracking technologies, users will be provided with appropriate choices.
24. Limitation of Liability
Nothing in these Terms excludes or restricts liability where exclusion or restriction would be prohibited by applicable law.
To the extent permitted by law, Jetnify is not responsible for losses arising solely from acts or omissions of independent travel providers, airlines, airports, payment providers, or other third parties outside our reasonable control.
Jetnify is also not responsible for losses caused by inaccurate information supplied by the user, including incorrect passenger details or contact information.
Consumer rights provided by mandatory law are not affected by these Terms.
25. Force Majeure and Extraordinary Circumstances
Neither Jetnify nor relevant travel providers may be able to perform services normally where circumstances arise beyond reasonable control.
Such circumstances may include:
- severe weather;
- natural disasters;
- war;
- terrorism;
- civil disturbance;
- strikes;
- airport closures;
- airspace restrictions;
- government action;
- epidemics or pandemics;
- major technical failures;
- cyberattacks; or
- other extraordinary events.
Rights and remedies in such circumstances will depend on applicable law and the relevant airline or supplier conditions.
26. Consumer Rights
Nothing in these Terms is intended to deprive consumers of mandatory rights granted under applicable consumer-protection legislation.
Where these Terms conflict with a mandatory consumer-protection provision that cannot legally be excluded, the mandatory provision will prevail.
27. Complaints
If you experience a problem with Jetnify or a booking made through the website, please contact us first and provide sufficient information for us to investigate the matter.
Where relevant, we may need to communicate with an airline, reservation system, payment provider, or another supplier before responding to your request.
28. Changes to These Terms
We may amend these Terms from time to time to reflect:
- changes to our services;
- new website functionality;
- legal or regulatory changes;
- changes to suppliers or technology;
- security requirements; or
- operational improvements.
The latest version will be published on Jetnify.com together with the effective or last-updated date.
Changes will not retrospectively alter rights already established under a completed booking except where permitted or required by law.
29. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
30. Governing Law
These Terms and the use of Jetnify.com are governed by the laws applicable to the operator of Jetnify, subject to mandatory consumer-protection rules that may apply in the consumer’s country of residence.
Nothing in these Terms limits rights that consumers cannot waive under applicable law.
31. Contact
For questions concerning these Terms of Use, the website, or a Jetnify booking, please use the contact details published on Jetnify.com.
